Job Description

We are looking for a Customer Service Representative to handle inquiries, resolve issues, and provide exceptional service across all communication channels.

Responsibilities

• Respond to customer inquiries promptly
• Resolve complaints efficiently
• Maintain accurate service records
• Provide product and service information

Requirements

• Strong communication and interpersonal skills
• Customer service experience preferred
• Problem-solving mindset and attention to detail
• Ability to work under pressure in a fast-paced environment

Education & Experience

• High school diploma or equivalent required
• Diploma or Bachelor’s degree in Business, Communications, or related field is an advantage
• Previous experience in customer service or call center roles is preferred

Benefits

• Competitive salary with performance-based bonuses
• Paid vacation and public holidays
• Health, dental, and medical insurance coverage
• On-the-job training and career development opportunities
• Employee support programs and wellness initiatives
• Opportunities for promotion within the company